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Return and Refund policy

Return and Refund policy

  • Nature’s Box attempts to be as accurate as possible. However, if the product does not meet the description or in case of any valid reason, your sole remedy is to return it in unused condition. Also, while packing in huge quantity, the fibre content in the products may vary slightly. The returned product must be accompanied with verifiable information and reason for return.
  • We are not liable for damage caused to products in transit or by acts of nature.
  • Orders successfully placed cannot be cancelled.
  • Details of the product shipment will be sent to your registered email id.
  • Products cannot be exchanged / returned without a valid reason.
  • In the event of an error in order placement or processing, Nature’s Box reserves the right to rectify the error and revise the order. If not, the user can cancel the order and obtain refund.
  • Returns / refunds must be received within 10 days from date of delivery.
  • To return any product, quote order number, product name and reason for return.
  • Replacement of product is subject to availability.

Payment and Delivery

  • Mastercard and Visa debit / credit cards are accepted in addition to cash on delivery option.
  • If the card cannot be verified or in invalid, your order remains suspended or cancelled automatically.
  • You are required to log in to the account and have a valid payment method.
  • You are responsible for maintaining the confidentiality of your account and password.
  • If you are under 18 years, you may use Nature’s Box services with the involvement of a parent or guardian.
  •  Shipping charges are additional which the user must agree to pay.
  • User must check all the charges before placing an order.
  • The prices of products and shipping charges might be subject to change from time to time. 
  • Delivery within 4 – 6 days from the date of placement of order.
  • Nature’s Box reserves the right to refuse orders, terminate user rights, edit or remove content or cancel orders in its sole discretion.